Do I need to pay in full or just a deposit?

• Payments must be made in full for all courses.

 

Can I get a refund?

• Refunds cannot be given for enrolments in any online learning courses or digital downloads.

• Bespoke courses, those arranged for groups or by specific arrangement, cannot be refunded unless by prior agreement.

• If you are unable to attend your in-person course/workshop and give notice more than 30 days in advance of the start date, a refund will be sent to the original payment source. If cancellation is made within 30 days of your course/workshop, payment will be transferred in full to another course, if another student takes your place. If another student cannot take your place, payment cannot be refunded.

• If we have to cancel a course, all payments will be refunded to you.

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What happens if there are changes to my course?

• Courses usually run as advertised, but we reserve the right to alter, change, or cancel courses as necessary. If sessions are postponed due to circumstances beyond our control, alternative dates will be arranged, and no refunds granted. If it becomes necessary to close or cancel a course, refunds will be made to the original payment source. We cannot accept any liability for travel or other costs.

 

Can I cancel an on-demand course?

• You can cancel an on-demand course up until the time you receive the course confirmation and login details.

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Will I receive course confirmation and further information?

• Once a course is booked, you will receive confirmation and a receipt if payment is made in person (if requested) or online payment confirmation via email.

• You may receive a Course Information Sheet with details of time and other relevant information, and possibly a materials list. Students are presumed to have the relevant materials unless stated otherwise. Contact us if you need advice on locating art materials.

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​Online learning

• It is the student's responsibility to have a suitable internet connection to stream classes or download course content. Ensure you can view course content, download apps (Zoom), and stream at a quality sufficient to access all digital and online learning.

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Accessibility

• I am a qualified Level 3 British Sign Language user and welcome all to access my courses. Contact me if you have specific questions or support needs.

• Courses are open to everyone 16 years and over unless specifically stated. Under 16’s may be accepted if accompanied by a full-paying adult and with prior agreement.

• In-person courses are held at various venues. I aim to run courses at fully accessible venues; please contact me (artwithtricia@gmail.com) for further information and details about access.

 

 

 

Artworks and Products

Please see Delivery and Returns.

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